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Terms and conditions for VIP Personal Training - Package

1. The Trainer will use her/his skills and knowledge to design a safe exercise program that will take into account your lifestyle, personal goals, fitness levels, and medical history (the "Activity").
2. The Trainer will provide the coaching, supervision, and support to help you reach your goals throughout the Activity. You understand, however, that the results of any fitness program cannot be guaranteed. Your progress depends on your effort and cooperation in and outside of the Activity. In particular, you acknowledge that individual results may vary and your Trainer guarantees no particular result.
3. Each personal training session will last 50 minutes.
4. It is your responsibility to inform your Trainer and Palo Alto Fit of your medical condition and limitations as well as any changes to your physical and medical condition throughout your training which might affect your ability to exercise safely and with minimal risk of injury. As such, by signing below, you acknowledge that the trainer is not a physician, and is not trained in any way to provide medical diagnosis, medical treatment, psychotherapy, or any other type of medical advice.
5. If you request a particular Trainer, Palo Alto Fit cannot guarantee that Trainer will be available and reserves the right to alter the Trainer should that Trainer not be available.
6. Appointments will be scheduled directly online, through Palo Alto Fit, or through my assigned Trainer and can be scheduled on days and times that are mutually agreed upon.
7. I understand that I am expected to arrive for my appointment on time, and ready to train. If I arrive late for my appointment, I understand that my training session will end at the previously scheduled time.
8. If my Trainer fails to contact me within 24 hours of our scheduled session, or does not show up, please contact Nina Nguyen at (650) 441-0347 / nina@paloaltofit.com and we will schedule an additional session at no cost.
9. I understand that appointments must be canceled online or by contacting my Trainer directly, within 24 hours of my scheduled time, to avoid being charged for the full session.
10. I understand that if I do not show up for my scheduled training session, I will be charged for the full session.
11. Clients are strictly forbidden to approach or solicit any Trainer with any form of a job offer in a related field of work.
12. You agree to abide by the agreement with Palo Alto Fit and its Trainer that all fees paid for training and related services will be paid directly to Palo Alto Fit. Any payment to Trainer directly violates this policy and will not be attributable to your account.
13. Purchased sessions expire 12 months after the date of purchase and are non-refundable.
14. Please contact Nina Nguyen for any customer service issue and/or performance complaints to at (650) 441-0347 / nina@paloaltofit.com.
15. Any violations of Palo Alto Fit’s Personal Training Terms and Conditions may result in termination of your training with Palo Alto Fit. If termination of your training occurs, any remaining sessions will not be refunded.

I have read the Personal Training Terms & Conditions. I am at least eighteen (18) years of age, and I understand the obligations set forth above and knowingly and voluntarily agree to abide by the terms.